Customer Frequently Asked Questions
Skyline Gallery has answers to frequently asked questions about special orders, payment and returns. Should you have any further questions, please consult our Contact Us page.
Can I order online?
Online ordering is not currently available on our website. Please contact us if you are interested in an artist, and we will be happy to send you images of our current collection of that artist’s work.
How do I pay?
We handle credit card transactions over the phone. Purchases being shipped out of state will be exempt from sales tax. All purchases are shipped FedEx insured. Ground, three-day, two-day, and overnight shipping are available. Customers are responsible for all shipping and insurance fees. Because we don’t estimate shipping costs, your shipping and insurance fees will be billed on a separate invoice.
Can I return an item?
Yes, you may exchange an item or receive store credit within 14 days of purchase.
Do you gift wrap?
Yes, we can gift wrap on request.
Can you special order an item for me?
Yes. Because Skyline Gallery represents more then 100 North American artists and each piece is individually made, the artist may not be able to create the exact piece you are looking for. We pledge to do our best to get you what you want.
Call 520-615-3800 or email us at info@skylinegallerytucson.com